There has been so much buzz about the newest “Batman Arkham Knight” for PC but it seems like it is not resonating well with the fans because the sales are not reflective of the previous results it had before.
According to Revoluzionne, the sales has gone “disastrously bad” that it already received more than 8,000 negative reviews on Steam. With this type of negative media, Warner Bros Games, game publisher, has immediately halted the sales of the game.
Additionally, WB Games made a conscious effort to reach out to the fans of the game and apologize. On the “Arkham Knight” forum, WB posted an apology saying that they are very sorry for those users who are experiencing performance issues with the game. Because of the reported bugs, they have decided to fully suspend the sales of the game until they have resolved all the issues that the users were complaining about.
Warner Bros added that they value the opinion of their users and that even though there are still a number of players who are enjoying the new PC version, they want to improve the experience for all.
WB also thanked those people who submitted their feedbacks and suggestions through the threads posted on “Official Batman: Arkham Knight” community and Steam forums. They also mentioned that users can submit their inquiries or reports directly to the support section of WB Games.
For those who have already purchased the game, WB is asking for extended patience and understanding on the matter. They will be sending a public update once they have resolved all the issues. Now, if a user wishes to get a refund, they can do so by visiting steam. They can also get a refund from the retail store where they have bought the game.
Nonetheless, not everyone has been appreciative of WB Games’ apology. A user named Blackwolfe said that the basic performance of the game is not the only issue the users are experiencing. He said that he hopes they could also improve the graphical quality of the game since there were a lot of missing effects that were reported before.
Crimsonrider added that aside from the performance, there are a lot of other bugs spotted in the game as well. Crimsonrider added that he has been very disappointed to see Rocksteady come from being one of the top game creators who represent quality and passion to this kind of debacle.
Another user called Added said that it seemed like the game is a very poor output from Rocksteady. Users who have bought the game in just a matter of days were already able to report the issue on the missing high quality textures and effects. However, it is quite ironic that developers at Rocksteady were not even able to monitor the issues on the three years that they have been working on the project prior to releasing it.